Effective Date: December 29, 2025
This page applies to OnHosty and services available at https://onhosty.com/. References to “we,” “us,” and “our” mean onhosty.com. References to “you” mean visitors, customers, account holders, property owners, creators, developers, sellers, affiliates, shoppers, and users of the platform.
1. Shipping Availability
Some products on OnHosty may be digital only, while select physical products may be available for shipping. Shipping availability, cost, delivery method, processing time, and delivery region may vary by product and seller.
2. Processing Times
Processing times may vary based on seller handling, inventory, payment review, address verification, customization, warehouse availability, or order volume.
3. Delivery Estimates
Delivery estimates are not guarantees unless expressly stated. Delays may occur due to carriers, weather, customs, incorrect addresses, seller delays, fulfillment partners, or events outside our control.
4. Seller-Fulfilled Products
Some physical products may be fulfilled by third-party sellers. Sellers are responsible for accurate shipping information, handling, fulfillment, customer support, returns, and compliance with marketplace rules.
5. Tracking
Tracking may be provided when available. Lack of tracking does not always mean an item has not shipped, depending on product type, carrier, seller, and region.
6. Lost, Damaged, or Late Items
Contact admin@onhosty.com with your order number, photos where applicable, and a clear explanation if a physical product is lost, damaged, late, or incorrect.
7. Returns and Replacements
Returns, replacements, and refunds depend on product type, seller policy, item condition, proof of damage, shipment status, and applicable law. Some items may be final sale, customized, non-returnable, or seller-limited.
8. Address Accuracy
Buyers are responsible for providing accurate shipping information. Additional charges or delays may apply for incorrect or incomplete addresses.
9. Contact
Shipping questions can be sent to admin@onhosty.com.