Effective Date: December 29, 2025
This page applies to OnHosty and services available at https://onhosty.com/. References to “we,” “us,” and “our” mean onhosty.com. References to “you” mean visitors, customers, account holders, property owners, creators, developers, sellers, affiliates, shoppers, and users of the platform.
1. Information We Collect
We may collect information you provide directly, including name, email address, username, password credentials, billing and shipping details, account details, order data, support messages, seller/creator information, payout-related details, product listings, uploaded content, referral information, and communications.
We may automatically collect technical and activity information such as IP address, device and browser type, pages viewed, clicks, search activity, cart activity, checkout activity, download activity, license activation activity, login records, referral data, cookie identifiers, analytics data, and security logs.
2. How We Use Information
- Operate accounts, checkout, orders, downloads, licenses, subscriptions, storefronts, property features, rewards, referrals, seller tools, and support.
- Verify access, prevent fraud, detect bots, reduce chargeback abuse, protect accounts, and enforce platform rules.
- Process purchases, refunds, shipping, subscriptions, license activations, marketplace listings, and customer service.
- Measure traffic, improve features, debug errors, personalize experience, and analyze platform performance.
- Communicate about orders, accounts, security notices, product updates, policy changes, and support requests.
- Comply with tax, accounting, legal, security, payment, and dispute obligations.
3. Payment and Checkout Data
Payments may be processed by third-party providers. We may receive order status, transaction identifiers, billing details, fraud signals, and payment-related information, but payment providers control their own privacy practices.
4. Seller, Creator, and Payout Data
If seller, creator, commission, referral, or payout features are used, we may process information needed to verify eligibility, calculate earnings, manage disputes, track refunds/chargebacks, report taxes, and comply with payment provider requirements.
5. Cookies, Pixels, and Analytics
We may use cookies, pixels, session storage, analytics tools, ecommerce cookies, referral tracking, and similar technologies for login, carts, checkout, attribution, security, performance, and platform improvement.
6. Sharing Information
We may share information with hosting providers, payment processors, shipping/fulfillment providers, analytics services, email tools, security tools, support tools, legal/accounting advisors, sellers when needed to fulfill orders, and authorities when required by law or necessary to protect rights and safety.
7. User Content and Public Information
Profile names, property pages, storefront listings, product descriptions, reviews, rankings, leaderboards, posted content, creator listings, and other public or marketplace activity may be visible to other users or visitors.
8. Retention
We retain information as long as needed for accounts, orders, legal compliance, security, support, accounting, disputes, fraud prevention, and platform operations. Some records may be retained after account closure where legally or operationally necessary.
9. Security
We use reasonable safeguards to protect information, but no online system is completely secure. You are responsible for using strong passwords and protecting your account credentials.
10. Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out options. Some requests may be limited by legal, security, accounting, dispute, or platform integrity requirements.
11. Children
OnHosty is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
12. International Users
If you access the platform from outside the country where our systems or providers operate, your information may be processed in other locations with different data protection rules.
13. Changes to This Policy
We may update this Privacy Policy as the platform, laws, or services change. The effective date shows when the policy was last updated.
14. Contact
Privacy questions can be sent to admin@onhosty.com.